Suzanne Hillman
UX Researcher at Freelance
Waltham, Massachusetts, United States
Summary
👤
Senior🎓
Top SchoolSuzanne Hillman is a UX researcher who combines nine years of hands-on technical experience with formal training in human factors and social psychology to make complex developer tools and workflows more intuitive. Her background in Linux QA and computer science gives her a rare ability to rapidly internalize technical environments and translate developer mental models into practical design recommendations. She has led mixed-methods studies across enterprise and open-source contexts—from Fedora community tooling to rapid unmoderated testing at Indeed—often leveraging LLMs and genAI to accelerate analysis. Skilled at bridging communication between engineers and business stakeholders, she surfaces hidden friction points and drives actionable product improvements. Based in Waltham, MA, she seeks roles that let her apply decade-long technical depth to optimize developer-facing products and open-source ecosystems.
9 years of coding experience
12 years of employment as a software developer
Master's degree Human factors in information design, Master's degree Human factors in information design at Bentley UniversityBS Computer Science, BS Computer Science at University of New HampshireMaster of Arts (M.A.) Social Psychology, Master of Arts (M.A.) Social Psychology at Brandeis University
Stackoverflow
136reputation
248reached
1answer
1question
Github Skills (49)
user-experience9
wcag8
axe8
effort8
keybase8
css8
eleventy8
accessibility8
zeplin8
chat7
client-library7
fedora7
patternfly6
react6
pelican6
Programming languages (5)
Github contributions (5)
suzannehillman/patternfly-design
Apr 2017 - May 2017
Contributions:6 pushes, 5 branches, 1 comment in 1 month
suzannehillman/Health-universe-suicide-detection
Nov 2024 - Nov 2024
Contributions:11 pushes in 1 day
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