Swapnali Tambe
Customer Service Representative
Pune, Maharashtra, India
Summary
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Senior🎓
Top SchoolSwapnali Tambe is a customer-focused technical professional with 10 years of experience who combines hands-on web development skills (HTML, CSS, JavaScript, Bootstrap, AngularJS) with a strong customer service track record at Yardi Software Solutions. Holding an MEng in Computer Science from Savitribai Phule Pune University, she resolves complex user issues across email, phone, and live chat while consistently meeting SLA targets. Her background in computer engineering enables her to translate technical concepts for non-technical customers and contribute to front-end troubleshooting and UI-related fixes. Based in Pune, she brings a rare blend of engineering depth and empathetic customer advocacy that improves product usability and support efficiency.
10 years of coding experience
Master of Engineering - MEng, Computer Science, Master of Engineering - MEng, Computer Science at Savitribai Phule Pune University
Github Skills (1)
virtual-reality4
Github contributions (1)
EMPAT94/Talent_Acquisition_System
Jan 2016 - Feb 2016
Contributions:14 commits, 10 pushes in 1 month
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