Swarnava Sengupta
Principal Customer Success Engineer at Vercel
Kolkata, West Bengal, India
Summary
🤩
Rockstar🎓
Top SchoolSwarnava Sengupta is a Principal Customer Success Engineer with 14 years of experience helping developer-focused teams get the most from modern frontend platforms and APIs. Based in Kolkata, he currently enables Vercel and Next.js users to streamline CI/CD, serverless functions, and global performance, drawing on deep hands-on support experience from Twilio, HackerRank, Kayako and enterprise developer tooling. A longtime Mozilla volunteer since 2011, he contributes to localization, support, web compatibility and back-end fixes for notable projects like the Mozillians community directory, showing a mix of product empathy and practical engineering. He combines technical troubleshooting, developer advocacy and mentoring to reduce friction for engineering teams and improve product workflows at scale.
14 years of coding experience
4 years of employment as a software developer
Bachelor of Computer Application, Computer Engineering, Bachelor of Computer Application, Computer Engineering at West Bengal University of TechnologyThe Indira Gandhi National Open University (IGNOU)
English, Bengali, Hindi
Github Skills (8)
web-development10
web-application10
webapp10
python10
django10
databases8
database8
html7
Programming languages (16)
Github contributions (5)
mozilla/mozillians
Apr 2014 - Dec 2014
Mozilla community directory -- A centralized directory of all Mozilla contributors!
Role in this project:
Back-end Developer
Back-end DeveloperContributions:6 commits, 3 comments in 8 months
Contributions summary:Swarnava primarily contributed to the back-end of the Mozillians directory. Their work involved fixing bugs related to links, and updating external account integrations by adding and modifying support for services such as Discourse, Mozilla Support, Mozilla Location Service, and Mozilla Pontoon. The changes were made to the models.py and base.html files to integrate these services.
centralizedmozilladirectory
interviewstreet/twilio
May 2019 - Jul 2020
Twilio JavaScript SDK for Bower
Contributions:7 releases, 12 PRs, 10 pushes in 1 year 3 months
bowertwiliojavascriptsdkjavascript-sdk
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