Swastik Agarwal
Staff Engineer at Intercom
London, England, United Kingdom
Summary
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SeniorSwastik Agarwal is a product-minded Staff Engineer with 11 years of experience building full-stack systems and shipping AI-powered products. Based in London, he currently drives AI work at Fin, where he architected an agentic framework with memory and evals and led Insights pipelines processing millions of conversations used by thousands of customers. He previously led the launch of Fin Copilot as tech lead and helped build a next-gen Inbox, contributing significant performance and design-system improvements. Comfortable across Python, TypeScript, JavaScript, Ruby, and Go, he blends deep systems thinking—databases, distributed systems, functional design—with pragmatic product focus. Notably, he pairs hands-on engineering (from optimistic update engines to large-scale ingestion pipelines) with direct customer collaboration to iterate on real-world AI features.
11 years of coding experience
7 years of employment as a software developer
Hindi, English
Github Skills (96)
javascript-framework10
data-loading10
emberjs10
ember10
ruby-client10
web-development10
javascript10
inline-editing10
netsuite10
ember-data10
inline10
fetch10
js-client10
session-management9
reactive9
Programming languages (5)
Github contributions (5)
swastik/en-select
Jul 2015 - Mar 2019
Contributions:5 PRs, 166 pushes, 8 branches in 3 years 8 months
emberjsember-addonember-jsember
kindlyops/ember-inline-edit
Aug 2015 - May 2019
Inline editing component for ember.js
Contributions:1 release, 24 PRs, 80 pushes in 3 years 10 months
inline-editingember-addoninlineemberjsember
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