Summary
Szymon Szymkowiak is an experienced IT manager and team leader with nine years in network and server operations plus a longer career in QA and technical support, now managing teams at Thomson Reuters. He specializes in 24/7 global 2nd-level support, network device configuration (Cisco, Juniper, Accedian), Windows Server administration and large-scale software distribution across thousands of endpoints. Known for mentoring and knowledge transfer, he has led shift teams, trained overseas departments, and acted as acting manager during critical rotations. Comfortable with incident management tools (Siebel, ServiceNow, JIRA) and remote diagnostics, he blends hands-on troubleshooting with operational coordination for high-profile clients. Colleagues rely on him to distill complex technical issues into executable plans, and he actively seeks roles that expand his skillset and leadership scope.
9 years of coding experience
6 years of employment as a software developer
Bachelor of Science Business Informatics, Bachelor of Science Business Informatics at Wyższa Szkoła Finansów i Administracji w Gdańsku
Polish, English