T Ray is an experienced telecom and IT specialist with over 5 years focused on VoIP, telephony systems, and network support, currently serving as an IT Phone Specialist at Yardi. He has deep hands-on expertise with Mitel, Cisco Call Manager, Unity Connections, and ACD configurations, and routinely bridges voice, data, and carrier integrations while owning ticket queues and outage remediation. His background includes large-scale deployments, migrations and project coordination—from bulk imports and hunt group setups to cable installs and video conferencing support. Trained in networking and cloud fundamentals (CompTIA, VMware, Cloud Essentials) and actively expanding into Azure and AWS, he blends legacy PBX/telephony know-how with emerging cloud skills. Colleagues rely on him for pragmatic troubleshooting across cross-functional teams, and his prior leadership on refresh and deployment projects shows an ability to manage both technical detail and operational delivery. A former Army ammo team chief, he brings disciplined, process-driven problem solving to complex telecom environments.
5 years of coding experience
Comptia Cert's, A+ & Network+, Comptia Cert's, A+ & Network+ at Tek Skills
Computer Systems Networking and Telecommunications, Computer Systems Networking and Telecommunications at Columbus State Community College
MicroSoft Office, MS. Office, MicroSoft Office, MS. Office at New Horizions Computer Learning center
Certificate, CompTia Cloud Essentials, Completed, Certificate, CompTia Cloud Essentials, Completed at How To Network.com
VMware, Cert. of Completion, VMware, Cert. of Completion at How To Network
DeVry Institute of Technology
VWware VCTA vSphere 8, Cert. of Completion, VWware VCTA vSphere 8, Cert. of Completion at Udemy Alumni
Network Admin. cert., Networking, Network Admin. cert., Networking at Columbus State
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