Taian Nunes
Gerente Sr. De Operações De TI at TIM Brasil
Rio de Janeiro, Brazil
Summary
👤
Senior🎓
Top SchoolTaian Nunes is a seasoned IT operations leader with over a decade of experience managing large-scale CRM platforms for telco and contact center environments in Brazil. Currently Sr. IT Operations Manager at TIM Brasil, he is accountable for the health and availability of CRM systems serving millions of B2C and B2B customers and aligning platform capabilities with customer experience and digital transformation roadmaps. His background includes complex migration and segregation projects (notably leading the split of legacy Oi systems into Nio’s new infrastructure) and a strong track record of reducing incident impact through automation, observability and AI-driven improvements. Experienced across Siebel, Salesforce, Oracle BI, Informatica and ElasticSearch-based monitoring stacks, he blends hands-on technical stewardship with stakeholder management up to C-level. Taian also maintains a practical web development side via WordPress freelance work, reflecting a developer mindset that informs his operational decisions. Based in Rio de Janeiro, he brings sustained delivery focus and pragmatic innovation to high-stakes, customer-facing systems.
10 years of coding experience
3 years of employment as a software developer
Estácio de Sá University
English, Portuguese
Github Skills (12)
cli9
wp-cli9
wordpress9
php8
documentation8
cli-framework8
payment-gateway3
rio3
payment3
ecommerce2
gateway2
woocommerce2
Programming languages (3)
Github contributions (5)
taianunes/woocommerce-asaas
Nov 2016 - Jul 2020
Contributions:5 pushes, 4 branches, 3 comments in 3 years 9 months
taianunes/wp-cli.github.com
Jul 2016 - Oct 2016
Contributions:16 pushes, 11 branches in 3 months
wp-clicli
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