Tais Silva is a Customer Success Engineer with eight years of experience helping enterprises adopt cloud, data and AI technologies across Latin America. With recent roles at SAS and HashiCorp (via IBM), she blends pre-sales solution architecture, FinOps-aware cloud migrations, and practical ML/LLM guidance to accelerate customer value. Her background spans Oracle BI implementations to integrating open-source tools with SAS Viya, and she’s pursuing advanced AI research through a master’s at IME-USP. Known for bridging R&D, product and sales teams, she combines technical depth in data and analytics with hands-on mentorship experience from early teaching roles.
8 years of coding experience
Bachelor of Technology (B. Tech.), Internet Systems, Bachelor of Technology (B. Tech.), Internet Systems at Fatec Baixada Santista Rubens Lara
Master's in Computer Science, Artificial Intelligence, Master's in Computer Science, Artificial Intelligence at Instituto de Matemática, Estatística e Ciência da Computação (IME-USP)
Web page build for condo management. For academics purposes, subject: Server Development I at Fatec Santos. By: Tais Silva, Fran Zanella and Juan Bertoluzzi.
Contributions:17 commits, 51 pushes, 1 branch in 5 months
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Tais Silva - Customer Success Engineer (HashiCorp)