Takuya Nagasaka
Technical Account Manager at Splunk
Tokyo, Japan
Summary
👤
Senior🎓
Top SchoolTakuya Nagasaka is a seasoned Technical Account Manager with 13 years of experience helping enterprise customers in Tokyo extract measurable value from complex software platforms. He has a deep technical support pedigree—rising from hands-on backline troubleshooting and root-cause analysis at Symantec/Veritas and HP to leading Atlassian’s Japanese support teams and strategic engagements. Comfortable bridging engineering and customer-facing roles, he combines debugging and systems knowledge (Linux, Windows, virtualization, databases) with proven leadership in Cloud and Server product lines. At Atlassian he moved between technical leadership and strategic account management, and now brings that blended expertise to Splunk to align technical outcomes with business goals. Known for improving resolution metrics and authoring bilingual technical documentation, he excels at turning escalations into long-term product and process improvements. Colleagues describe him as a team energizer who leverages technical depth to amplify collective impact rather than pursuing solo heroics.
13 years of coding experience
24 years of employment as a software developer
Economics, industrial engineering, Economics, industrial engineering at Wakayama University
Japanese
Github Skills (12)
scala10
documentation9
atlassian3
docker2
desktop2
hipchat2
typescript2
php2
windows2
homebrew2
golang1
docker-desktop1
Programming languages (3)
Github contributions (5)
NGAxis/test2
Oct 2015 - Oct 2022
Contributions:1 PR, 2 branches in 7 years 1 month
takungsk/ngtaky.github.io
Aug 2021 - Jul 2023
Contributions:2 PRs, 15 pushes, 3 branches in 1 year 11 months
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