Tami Love
Senior Technical Writer at Southern New Hampshire University
Cary, North Carolina, United States
Summary
🤩
Rockstar🎓
Top SchoolTami Love is a Senior Technical Writer with over two decades of experience translating complex engineering and networking systems into clear, usable documentation and learning materials. Currently at Red Hat and formerly a principal content developer at Dell EMC and senior roles at Cisco and IBM, she blends deep technical familiarity (network protocols, hyper-converged systems, cloud services) with expertise in DITA/XML, content strategy, and e-learning development. She also teaches technical communication at the university level and has developed full courses, reflecting a strong foundation in adult learning and curriculum design. Known for leading cross-functional, culturally diverse teams in Agile environments, she pairs hands-on tools experience (FrameMaker, Oxygen, Captivate, Snagit, CMS, JIRA) with information architecture and knowledge-management instincts. An uncommon strength is her background in both hands-on systems testing and course production, which gives her documentation a practical, operational perspective that engineers and end users trust.
4 years of coding experience
34 years of employment as a software developer
Telecommunications Technology Certificate, Telecommunications Technology Certificate at University of DenverM.S., Technical Communication, 3.99 GPA, M.S., Technical Communication, 3.99 GPA at Northeastern UniversityB.S., Computer Information Systems, Honors Graduate, B.S., Computer Information Systems, Honors Graduate at North Carolina Wesleyan CollegeB.A., Business Management, B.A., Business Management at North Carolina State UniversityMBA, Marketing Strategy, MBA, Marketing Strategy at Meredith CollegeCertificate, Customer-Focused Product and Service Design - College of Engineering, Certificate, Customer-Focused Product and Service Design - College of Engineering at Cornell University
Stackoverflow
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Github Skills (9)
kubernetes10
commons10
openshift10
documentation10
portal8
styles7
linter5
hat5
css4
Programming languages (2)
Github contributions (5)
tmalove/openshift-docs
Aug 2021 - Apr 2025
OpenShift 3 and 4 product and community documentation
Contributions:2 PRs, 939 pushes, 163 branches in 3 years 7 months
commonskubernetesopenshiftportal
tmalove/vale-at-red-hat
Nov 2022 - Jan 2023
Vale config files, styles, and docs to help individuals and teams roll out Vale
Contributions:2 pushes, 2 branches in 1 month
valestylesconfigconfig-files
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