Tammy Rahn
Principal Technical Writer at Salesforce
San Francisco, California, United States
Summary
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SeniorTammy Rahn is a Principal Technical Writer with over two decades of cumulative experience and nine years focused on leadership-level roles at Salesforce, where she shapes documentation strategy for complex enterprise products. She excels at translating technical complexity into clear, audience-tailored content—using structured authoring (DITA/XML), single-sourcing, and information mapping to deliver consistent, localized documentation on schedule. Tammy combines hands-on skills in UI text, help systems, and editorial governance with practical tooling fluency (Oxygen, FrameMaker, Perforce, JIRA) across Windows and UNIX/Linux environments. Known for driving multi-site and vendor collaborations, she establishes style guides and workflows that scale across product releases and localization cycles. Colleagues rely on her proactive problem-solving and ability to manage concurrent, high-stakes projects without sacrificing clarity or accuracy. Beyond docs, she’s comfortable influencing product UX and mentoring teams to make complex software genuinely usable.
9 years of coding experience
2 years of employment as a software developer
Github Skills (2)
admin4
lightning3
Github contributions (2)
tammyrahn/LightningNowWorkshop
Mar 2017 - Mar 2017
Contributions:10 pushes in 1 day
developerforce/LightningNowWorkshop
Mar 2017 - Mar 2017
Contributions:10 commits, 10 PRs in 1 day
saleslightningadminworkshop
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