Tarek Shehab
2nd Level Support at Zammad GmbH
Klein Schwaß, Mecklenburg-Vorpommern, Germany
Summary
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RockstarTarek Shehab is a 2nd Level Support engineer based in Klein Schwaß, Germany with three years of hands-on experience in Linux systems and customer-facing technical support. Currently at Zammad GmbH, he resolves complex incidents and bridges engineering and end-user needs for an open-source helpdesk environment. His background includes LPIC-1 and LPIC-2 training and a stint as a Linux instructor, reflecting both deep technical knowledge and the ability to teach and document solutions. Early practical experience as a Linux-system administrator intern gave him solid grounding in server administration and system integration. Colleagues know him for combining methodical troubleshooting with clear communication, and for translating certification knowledge into practical operational improvements.
3 years of coding experience
German, English
Github Skills (16)
javascript10
docker-compose10
zammad10
coffeescript10
compose10
ruby10
docker-image9
mhealth9
rails9
wolfram-language9
docker9
helm8
documentation7
administrator7
kubernetes7
Programming languages (3)
Github contributions (5)
t-shehab/AoC2024
Dec 2024 - Dec 2024
Contributions:1 push, 1 branch in 1 day
t-shehab/zammad-documentation
Mar 2024 - Mar 2024
The system administrator documentation for Zammad.
Contributions:1 push, 1 branch in 1 day
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