Tatiana Paul
Product Support Engineer at PlanHub
Boynton Beach, Florida, United States
Summary
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Senior🎓
Top SchoolTatiana Paul is a product support engineer with 10 years of hands-on IT and customer-facing technical experience, currently troubleshooting web-based software, databases, and production issues at PlanHub. She pairs strong front- and back-end troubleshooting skills—including SQL, PowerShell, PHP, HTML/CSS—and cross-team collaboration to translate complex bugs into clear, actionable solutions. Previously she supported executives and VPs, ran help desk and deployment automation efforts, and built documentation and training programs that improved knowledge sharing and incident response. Tatiana’s background spans freelance web development, photography, and notary work, reflecting a practical, user-centered approach and an eye for detail beyond pure code. Based in Lake Worth Beach, FL, she brings proven ability to bridge technical and non-technical stakeholders while continuously honing debugging and investigative skills.
10 years of coding experience
3 years of employment as a software developer
Full Stack Web Development Certification, Computer Software Engineering, Full Stack Web Development Certification, Computer Software Engineering at Free Code CampHigh School Diploma, Business/Commerce, General, 3.80, High School Diploma, Business/Commerce, General, 3.80 at Coral Reef Senior High SchoolCS50 Intro to Computer Science, Computer Software Engineering, A, CS50 Intro to Computer Science, Computer Software Engineering, A at Harvard Extension SchoolBachelor's degree, Computer Technology/Computer Systems Technology, 3.2, Bachelor's degree, Computer Technology/Computer Systems Technology, 3.2 at Florida International University
French, Haitian Creole, EnglishGithub contributions (5)
ChainsUnleashed/prj-rev-bwfs-dasmoto
Dec 2018 - Jan 2019
Contributions:1 push, 1 branch, 3 comments in 1 month
DylanTackoor/hackathon
Oct 2015 - Oct 2015
Contributions:6 pushes in 1 day
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