Senior Cloud Support Engineer at Amazon Web Services (AWS)
Sydney, New South Wales, Australia
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Summary
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Senior
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Top School
Taylor Bertie is a Senior Cloud Support Engineer based in Sydney with nine years of hands-on experience helping customers run production workloads on AWS. He combines deep networking, operating systems, and Python skills with a practical background in enterprise support and infrastructure engineering dating back to Solnet Solutions. Since joining AWS in 2016 and advancing to a senior role in 2019, he’s known for diagnosing complex cross-stack issues and translating them into repeatable solutions. A UNSW computer science graduate, Taylor balances strong technical rigor with customer-focused troubleshooting, often automating repetitive support tasks to improve operational efficiency. Colleagues rely on him for calm, systematic incident response and for mentoring engineers on robust, scalable practices.
9 years of coding experience
6 years of employment as a software developer
Bachelor of Science (BSc), Computer Science, Bachelor of Science (BSc), Computer Science at University of New South Wales
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