Taylor Kirchwehm
Enterprise Customer Success Manager at Canary Technologies
New York City Metropolitan Area United States
Summary
👤
Senior🎓
Top SchoolTaylor Kirchwehm is an experienced enterprise customer success leader with 8 years guiding post-sales strategy and revenue retention for video and SaaS platforms, now serving as Enterprise Customer Success Manager at Canary Technologies in the NYC area. Previously a VP of Customer Success and founding member of Zype’s customer organization, Taylor built scalable onboarding, executive sponsorship, and advisory programs that drove multi-million dollar expansions and supported a successful PE exit. Known for blending hands-on account work with product and sales collaboration, they’ve owned NPS, renewal forecasting, and net revenue retention metrics across high-growth environments. A former sports writer with a BA in Broadcast Journalism, Taylor brings clear communication, a coach-like leadership style, and a competitive drive rooted in running and team sports to customer outcomes.
8 years of coding experience
4 years of employment as a software developer
Bachelor of Arts (BA) Broadcast Journalism, Bachelor of Arts (BA) Broadcast Journalism at Marshall University
Github Skills (4)
ott8
creator8
streaming5
sdk2
Programming languages (4)
Github contributions (5)
zype/zype-ios
Sep 2019 - Oct 2022
Contributions:6 commits, 1 push in 3 years 1 month
TayKirch/zype-firebuilder
Dec 2017 - Dec 2017
Contributions:1 push in 1 day
sdk-buildersdkbuilderfirezype
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