Tech Genius
Technical Support Specialist at HCL Technologies Ltd
Uttar Pradesh, India
Summary
🤩
Rockstar🎓
Top School
Top expert inDiscord Development and Security Tools
Tech Genius is a Technical Support Specialist with eight years at HCL and five years of hands-on experience resolving complex hardware, software, and network issues while keeping client downtime minimal. Based in Uttar Pradesh, India, he combines strong troubleshooting skills with clear communication to translate technical problems for non-technical users and consistently exceed performance targets. He has practical knowledge of multiple operating systems and network configurations, and thrives in fast-paced, multitasking environments. Beyond support, he contributes to front-end development on open-source projects—redesigning UI/UX and dashboard features for a popular Discord music bot—demonstrating an eye for user-centric design. This blend of customer-focused support and practical web development makes him adept at improving both system reliability and user experience.
5 years of coding experience
Bachelor of Commerce - BCom, Business/Commerce, General, Bachelor of Commerce - BCom, Business/Commerce, General at Mahatma Jyotiba Phule Rohilkhand University
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (7)
html10
javascript10
discord-bot9
css9
nodejs8
command-line8
command-prompt8
Programming languages (6)
Github contributions (5)
SudhanPlayz/Discord-MusicBot
Oct 2021 - Oct 2021
An advanced discord music bot, supports Spotify, Soundcloud, YouTube with Shuffling, Volume Control and Web Dashboard with Slash Commands support!
Role in this project:
Front-end Developer
Front-end DeveloperContributions:1 review, 16 commits, 1 PR in 12 days
Contributions summary:Tech primarily focused on redesigning the UI/UX for the main website and dashboard, as evidenced by changes to the `index.html` file. They updated the navbar, hero section, and features sections of the website. Additionally, the user updated the `help.js` file to include a dashboard link. Further, the user added options to configure the bot's presence from `botconfig.js` and updated `ready.js` to reflect these presence changes.
herokusongshufflingdiscordbot
TechGenius7777/portfolio
Aug 2021 - Nov 2021
Contributions:5 releases, 41 pushes, 4 branches in 2 months
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