Teresa Nesteby
Head Of Customer Experience at Hightouch
Minneapolis, Minnesota, United States
Summary
👤
Senior🎓
Top SchoolTeresa Nesteby is a customer experience and success engineering leader with 11 years of experience building developer-facing programs and enabling product adoption at high-growth SaaS companies. Currently Head of Customer Experience at Hightouch after leading Success Engineering there, she previously managed developer support and success teams at Slack and Segment, blending technical fluency with people-centered leadership. A former classroom teacher with an MEd in TESOL, she brings uncommon instructional design expertise to docs, onboarding, and enablement—turning complex integrations into learnable workflows. Based in Minneapolis, she is known for scaling cross-functional processes that reduce time-to-value for engineering customers while preserving empathetic support.
11 years of coding experience
6 years of employment as a software developer
Master of Education (MEd), Teaching English as a Second or Foreign Language/ESL Language Instructor, Master of Education (MEd), Teaching English as a Second or Foreign Language/ESL Language Instructor at University of MinnesotaCertificate, Urban Teaching, Certificate, Urban Teaching at Hamline UniversityLicense, K-12 Reading, License, K-12 Reading at Saint Mary's University of Minnesota
English, Spanish
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (49)
mixpanel10
integrate10
ios-application10
storekit9
in-app-purchase9
android-app9
receipt-validation9
swift8
segment8
amplitude-analytics8
kotlin7
braze7
ios7
comscore7
amplitude7
Programming languages (8)
Github contributions (5)
TeresaNesteby/segment-construct
May 2016 - Jan 2018
Contributions:1 PR, 8 pushes, 2 branches in 1 year 7 months
TeresaNesteby/Rails-Blog
Aug 2015 - Sep 2018
Contributions:2 PRs, 2 pushes, 2 branches in 3 years 1 month
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