Summary
Teresa Potts is an IT Agile Coach and engineering leader with 13 years of experience helping teams deliver high-quality software through strong QA practices, Scrum mastery, and cross-functional collaboration. Armed with an MBA in Engineering Management and roots in quality assurance, she combines a meticulous eye for detail with pragmatic delivery skills—having launched websites, managed mono-repo deployments, and led A/B testing and incident response efforts. She has built and scaled QA teams, improved test automation coverage to over 80%, and routinely partners with product, design, and support to align roadmaps and reduce production issues. As a hands-on manager she emphasizes team ownership, monthly one-on-ones, and contractor inclusion, measurably improving morale and delivery metrics. Currently advising the State of Michigan on Agile adoption and running her own consulting and notary ventures, she blends public-sector transformation experience with entrepreneurial initiative. Colleagues rely on her to translate complex integration scenarios into testable, auditable plans and to coach teams through sustainable process change.
13 years of coding experience
24 years of employment as a software developer
Master of Business Administration - MBA, Engineering Management, Master of Business Administration - MBA, Engineering Management at Southern New Hampshire University
Associate's Degree, Computer Programming, Associate's Degree, Computer Programming at Lansing Community College
HS Diploma, HS Diploma at Everett High School
Bachelor of Music, Major: Music Business Minor: Business Administration, Bachelor of Music, Major: Music Business Minor: Business Administration at Elmhurst University