Summary
Terrence Monroe is an IT manager with 11 years of hands-on experience progressing from desktop support to leading IT operations for Ljungström in the Rochester area. He brings deep practical expertise across Microsoft Server platforms, Active Directory, Office 365, WDS/MDT, Cisco, Linux and VMware, and has driven system administration and refresh projects end-to-end. Known for translating operational needs into reliable infrastructure, he has managed US IT services since 2026 after seven years in technical and systems roles at the same company. His career began in enterprise environments like Corning and Dresser-Rand, giving him a strong background in large-scale support and rollout processes. Terrence combines technical breadth with a pragmatic, process-oriented approach informed by an associate degree in computer science.
10 years of coding experience
7 years of employment as a software developer
Associate's degree, Computer Science, Associate's degree, Computer Science at Alfred State College - SUNY College of Technology