Summary
Terry Burns is a seasoned program manager with three decades of hands-on IT experience and a 12-year focus on managing complex infrastructure and managed services for Fortune 500 clients. He excels at coordinating global data center activities, multi-vendor deliveries, and technical migrations across Dell EMC platforms (VMAX, VNX, Isilon, VxRail, etc.), blending PMP, ITIL, Six Sigma and Scrum disciplines. Known for stabilizing high-stakes installations, he builds strong customer relationships and de-escalates difficult situations while driving root cause analysis and risk mitigation. His background spans full lifecycle delivery—from requirements and development to deployment and operations—across both waterfall and agile environments. Based in Loveland, Ohio, Terry pairs deep technical familiarity with converged infrastructure and storage solutions with practical change and release management skills. A less obvious strength is his long-standing cross-functional fluency, informed by roles in operations, training and documentation dating back to the late 1980s.
12 years of coding experience
11 years of employment as a software developer
Christian Ministry, Theology, Christian Ministry, Theology at United Theological Seminary
B.S, Public Administration, B.S, Public Administration at Northern Kentucky University
English