Head Of Support at Australian Access Federation Ltd.
Ipswich City, Queensland, Australia
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Summary
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Senior
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Top School
Terry Smith is a seasoned technical support and identity management leader with over 11 years in the education and federation space, currently serving as Head of Support at the Australian Access Federation. He combines practical IT service management and IAM expertise with a strong grounding in IT strategy, having led support, training and regional federation initiatives across the Asia-Pacific. Previously he ran technical engagement for the AAF and chaired the APAN IAM Task Force, driving federation adoption beyond Australia. A University of Queensland computer science graduate, Terry brings a pragmatic, business-focused approach to support operations and community enablement that balances technical depth with stakeholder-facing leadership.
11 years of coding experience
8 years of employment as a software developer
High School, High School at Brisbane Grammar School
Bachelor of Science (BSc), Computer Science, Honours, Bachelor of Science (BSc), Computer Science, Honours at The University of Queensland
Contributions:461 commits, 83 PRs, 339 pushes in 5 years 9 months
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Terry Smith - Head Of Support at Australian Access Federation Ltd.