Tetsuharu F is a Service Program Engineer based in Chiyoda, Tokyo with nine years of focused experience in deployment services, operations optimization, and cross-functional program management across major hardware vendors. He has led Windows deployment and PC lifecycle projects at Dell and now HP, blending hands-on technical troubleshooting with customer-facing engagement and partner coordination. His background spans software/hardware support, quality engineering and ADP integrations for network video systems, giving him a rare mix of systems-level diagnostics and project delivery skills. Comfortable working across Sales, Technical Support, Field Services and international teams, he consistently translates customer needs into practical deployment schedules and operational improvements. Notably, he pairs an engineering foundation from Keio University with deep experience managing outsourced integrations and escalation processes, which helps him foresee and prevent systemic issues before they impact customers.
9 years of coding experience
22 years of employment as a software developer
Master's degree of mechanical engineering, Master's degree of mechanical engineering at Keio University
Contributions:15 commits, 14 pushes, 1 branch in 9 days
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