Summary
Thanh Hoang is a Senior Business Analyst with 12 years in software development and eight years focused on IT business analysis in Singapore’s retail sector, specializing in e-commerce, loyalty programs, mobile apps, Lotus Notes migration, and SharePoint. He excels at translating complex customer needs into clear functional and operational requirements across waterfall, T&M, and Agile models, and has strong experience in onsite-offshore delivery. Known for clear communication and collaborative problem-solving, he routinely bridges product, engineering, and stakeholders to keep projects aligned and shipping. Academically grounded with a Master’s in Computer Science and a Bachelor’s in IT, he combines technical depth with practical delivery skills. Outside core BA work he brings entrepreneurial and product-minded perspectives—reflected in his GitHub bio as an educator and product enthusiast—which help him spot opportunities for automation and process improvement. Based in Ho Chi Minh City with long-term Singapore experience, he thrives under pressure and in cross-cultural teams.
11 years of coding experience
Master's degree, Computer Science, 3.68/4, Master's degree, Computer Science, 3.68/4 at King Mongkut's University of Technology North Bangkok
Bachelor's degree, Information Technology, Bachelor's degree, Information Technology at Hanoi National University of Education