Summary
Thanh Ngo is an adaptable IT professional with 11 years of customer-facing experience and hands-on skills in IT support, ServiceNow, Active Directory, and endpoint management. Bridging hospitality and technology, he has a proven ability to translate user needs into smoother workflows—whether training new staff at a busy restaurant or provisioning accounts and imaging workstations for a city IT team. As a freelance developer he built a client-server solution, managed license sales in a Discord community, and supported remote installations, demonstrating both product-minded engineering and community engagement. He holds coursework and certificates in computer science and full-stack web development and is actively pursuing California state IT roles where his combination of frontline service experience and practical technical chops can improve public systems.
11 years of coding experience
Computer Science, Computer Science at Laney College
Associate of Science - AS, Computer Science, Associate of Science - AS, Computer Science at Cosumnes River College
Certificate, Full Stack Web Development, Certificate, Full Stack Web Development at UC Davis Continuing and Professional Education
High School Diploma, High School Diploma at Encinal Junior/Senior High School
Computer Software Engineering, Computer Software Engineering at Qwasar Silicon Valley
Computer Science, Computer Science at Berkeley College
Computer Science, Computer Science at College of Alameda
English, Vietnamese