Summary
Thành Phạm is a seasoned technology leader and CTO with over 20 years of experience designing and scaling cloud-native, microservices-driven platforms across eCommerce, healthcare, and fintech. As a founding member of Crossian, he architected a data- and AI-enabled retail platform that helped scale the business to $100M in revenue and serve millions of U.S. customers. He combines hands-on engineering roots—from early software roles and award-winning R&D—to strategic architecture work for global enterprises, including core banking integrations and nationwide hospital systems. Known for building objective-driven, agile organizations, he mentors young talent while driving measurable operational improvements via OKR/KPO practices. Comfortable operating across AWS and GCP stacks, he brings deep expertise in integrating hundreds of third-party systems and applying AI/ML and BI to optimize fulfillment and customer experience. A pragmatic innovator, he has a track record of turning stalled products into market leaders and leading digital transformations that change user behavior at scale.
10 years of coding experience
16 years of employment as a software developer
Master of Science - MS Computer Science, Master of Science - MS Computer Science at Hanoi University of Science and Technology
English