Summary
Thejaswi Krishna is a customer-success and security-focused leader with 17 years of experience bridging frontline engineering and enterprise customer outcomes. Currently Manager, Customer Success (India) at Palo Alto Networks, he helps customers operationalize cloud security (Prisma Cloud) and drives integrations, governance programs, and product advocacy to maximize ROI. His background as a staff software engineer and backline support on Hadoop security (Ranger, Knox, Atlas) and earlier SIEM engineering gives him deep hands-on expertise in authentication, authorization, SSL/TLS and incident root-cause analysis. He’s known for translating complex technical failures into pragmatic remediation and preventive measures, mentoring junior engineers and creating training for support teams. Based in Bengaluru with a BE in Computer Science, he combines technical depth with a customer-first mindset that reduces risk and accelerates security maturity.
17 years of coding experience
16 years of employment as a software developer
B.E Computer Science, B.E Computer Science at P E S Institute of Technology, BANGALORE