Theresa Chan is a research-focused project leader with nine years of experience bridging banking operations, digital product management and academic research. She began as a data analyst at Maybank’s Enterprise Data Warehouse, progressed to lead product initiatives for Maybank2u (driving FPX, mobile banking and real-time payments), and later managed retail transformation programs at AmBank and IBBM. Now a Research Assistant at Universiti Malaya with a master’s in Development Studies, she researches social entrepreneurship and business innovation while aiming to blend practitioner insights with academic rigour. Known for being team-oriented and Google-savvy, Theresa brings a rare combination of hands-on payments/product delivery experience and policy-minded research perspective that helps translate complex banking transformations into practical, people-centered outcomes.
9 years of coding experience
11 years of employment as a software developer
Bachelor's Degree, Business Administration and Management, General, 3.32, Bachelor's Degree, Business Administration and Management, General, 3.32 at National University of Malaysia
Master’s Degree, Development Studies, Economics, 3.74/4.00, Master’s Degree, Development Studies, Economics, 3.74/4.00 at Universiti Malaya
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Theresa Chan - Research Assistant at University of Malaya