Thiago De Carvalho Farias
Analista De Suporte E Sustentação De Sistemas Pleno at FullCommerce Brasil
São Paulo, Brazil
Summary
👤
Senior🎓
Top SchoolThiago De Carvalho Farias is an experienced systems support and sustainment analyst with 10 years helping retailer, logistics and e‑commerce operations keep ERPs and web platforms running smoothly. He has deep hands‑on knowledge of VTEX Instore, Oracle SQL, SOAP/Postman APIs and Brazilian fiscal documents (NF‑e, CT‑e, MDF‑e), and has driven measurable improvements like faster tax document authorizations and SLA reporting. Thiago combines incident root‑cause analysis with cross‑team collaboration—bridging development, infra and service desk—to reduce recurring incidents and streamline order-to-delivery flows. His background spans large marketplaces and enterprise environments (B2W, JBS, Synapcom/Infracommerce) and includes practical experience with payment integrations, WMS/TMS and EDI. Based in São Paulo, he focuses on turning technology into operational value and often surfaces process improvements that aren’t visible from ticket queues alone.
10 years of coding experience
Bacharel, Sistemas de Informação, Bacharel, Sistemas de Informação at Faculdade SumaréCurso, Oracle - Programação em PL\SQL, Curso, Oracle - Programação em PL\SQL at Fatec - SP
Portuguese, English
Github Skills (17)
mongoose10
voc10
mongoosejs10
que10
expressjs9
mean9
nodejs7
mongodb7
jquery7
dropdown6
angular6
jquery-plugin6
javascript6
bootstrap6
podcast5
Programming languages (2)
Github contributions (5)
carvalhothiago/carvalhothiago
Jul 2020 - Nov 2021
Contributions:4 pushes, 1 branch in 1 year 4 months
carvalhothiago/be-mean-instagram-mongodb-exercises
Feb 2016 - Mar 2016
Contributions:9 pushes in 29 days
nodejsmongodbmongoose
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