Thibault Lenclos
Technical Escalation Engineer
Paris, Ile-de-France
Summary
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Rockstar🎓
Top SchoolThibault Lenclos is a Paris-based Technical Escalation Engineer with four years of hands-on experience bridging client-facing support and technical solutions at Datadog. He progressed from Solutions Engineer to his current role, owning high-priority incident triage, cross-team escalations, and global enablement for Event Management, SLOs, incident and collaboration integrations. His background in VR events and venue operations honed a pragmatic troubleshooting mindset and customer communication skills that complement his full-stack training from Le Wagon. Thibault routinely builds documentation, runs office hours and learning sessions, and partners with engineering and product teams to close the loop on recurring issues. Comfortable diving into complex integration stacks, he combines operational rigor with a knack for translating product needs into practical fixes and enablement materials.
4 years of coding experience
3 years of employment as a software developer
BTS Audio engineer Diploma (eqv. BTEC Higher National Diploma), Sound Engineer, BTS Audio engineer Diploma (eqv. BTEC Higher National Diploma), Sound Engineer at SAE INSTITUTE PARISBTS Sales Engineer (eqv. BTEC Higher National Diploma), Technico-Commercial Option bois et matériaux associés de l'habitat, BTS Sales Engineer (eqv. BTEC Higher National Diploma), Technico-Commercial Option bois et matériaux associés de l'habitat at Lycée François MansartBaccalauréat Sciences Techniques de l'Ingénieur, Micro Technique, Obtenu, Baccalauréat Sciences Techniques de l'Ingénieur, Micro Technique, Obtenu at Edouard BranlyFull Stack Web Developer, Computer Programming/Programmer, General, Full Stack Web Developer, Computer Programming/Programmer, General at Le WagonBrevet d'Etude Professionnel, Fabrication industrielle de meubles et de menuiserie, Obtenu, Brevet d'Etude Professionnel, Fabrication industrielle de meubles et de menuiserie, Obtenu at Francois Mansart
French, English
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (6)
datadog10
hugo10
documentation9
wagon7
react4
typescript3
Programming languages (2)
Github contributions (5)
StephDCW/rent-a-cat
Aug 2021 - Aug 2021
Contributions:24 reviews, 43 PRs, 41 pushes in 3 days
Tiebow/Tiebow
Sep 2021 - Aug 2024
Contributions:15 pushes in 2 years 11 months
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