Thiyagarajan Shankar is a Senior Operations Manager with 11 years of experience optimizing digital business services, web publishing and email campaign operations at Infosys BPM. He blends a designer’s eye—having built 600+ websites and led design system initiatives—with operational rigor in process re-engineering, training, and stakeholder management. Recognized for driving measurable quality improvements (including a Yellow Belt process automation saving $10K and consecutive client awards for 100% website quality), he excels at scaling teams and predictable delivery. A curious, multidisciplinary researcher in management, marketing, UI and creative domains, he often combines creative work (graphics, animation, music) with data-driven process improvements. Based in Chennai, he is known for turning complex transitions into stable operations while actively mentoring teams on new technologies.
11 years of coding experience
5 years of employment as a software developer
Master of Business Administration - MBA, Marketing/Marketing Management, General, Master of Business Administration - MBA, Marketing/Marketing Management, General at Loyola College
Junior Management Leadership Programm, Business Administration and Management, General, Junior Management Leadership Programm, Business Administration and Management, General at Welingkar Institute of Management
Bachelor of Commerce (B.Com.), Accounting and Business/Management, Bachelor of Commerce (B.Com.), Accounting and Business/Management at Madras Christian College
Contributions:1 release, 34 commits, 2 PRs in 7 months
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