Thomas Baker
Co-Founder at Resonant IQ
Visalia-Hanford Area United States
Summary
👤
Senior🎓
Top SchoolThomas Baker is a customer experience and operations leader turned founder with 13 years of hands-on experience scaling support, success, and strategic account teams across SaaS businesses. Currently co-founder of Resonant IQ, he brings a track record at Aloware rising from enterprise customer success to director-level roles in support, product quality, and strategic accounts. Thomas excels at translating customer feedback into product improvements and operational systems, having implemented support platforms, internal tooling, and documentation programs that measurably raised satisfaction and efficiency. His background in training, theater direction, and visual communications gives him a rare blend of instructional design, empathy, and creative problem-solving that informs how he builds teams and customer journeys. Based in the Visalia-Hanford area, he combines startup grit with enterprise discipline to drive adoption and retention for customer-facing products.
13 years of coding experience
5 years of employment as a software developer
Bachelor of Science (B.S.), Design and Visual Communications, General, Bachelor of Science (B.S.), Design and Visual Communications, General at University of PhoenixGED, GED at Tulare Union High SchoolAssociate's degree, Drama and Dramatics/Theatre Arts, General, Associate's degree, Drama and Dramatics/Theatre Arts, General at College of the Sequoias
English
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (33)
joomla-extensions9
joomla-component9
vdm9
devtools7
css7
windows7
ide7
linux7
macos6
cli6
php6
pi6
vps6
javascript6
blockchain5
Programming languages (7)
Github contributions (5)
zaridan/redCORE
Feb 2017 - Feb 2017
Contributions:442 pushes, 1 branch in 1 day
Helpthread/helpthread
Jul 2026 - Jul 2026
Contributions:1 PR, 51 pushes, 37 branches in 10 days
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.