ICT Support Engineer at Algemeen Medisch Laboratorium (AML) - Sonic Healthcare Benelux
West Flanders, Belgium
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Summary
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Thomas Bollaert is an ICT Support Engineer from West Flanders with nine years of hands-on experience supporting Windows Server, Active Directory and networked environments in both medical laboratory and telecom settings. He combines strong technical troubleshooting—down to hardware and PC internals—with a customer-focused approach handling on-site and remote support for clinicians and corporate users. Comfortable in Dutch, with working knowledge of French and English, he has a track record of ticket management and second-line escalation using Dynamics 365. Currently completing an IT Systems Engineer certificate at VIVES, he pairs formal training with long-standing personal enthusiasm for technology and scientific topics. Outside work he coaches adaptive sports and brings that team-driven leadership and problem-solving mindset into operational IT tasks. Colleagues describe him as socially engaged, dependable, and always ready for a new technical challenge.
9 years of coding experience
1 year of employment as a software developer
Bachelor in het sociaal werk, maatschappelijke advisering, Bachelor in het sociaal werk, maatschappelijke advisering at VIVES University College
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Thomas Bollaert - ICT Support Engineer at Algemeen Medisch Laboratorium (AML) - Sonic Healthcare Benelux