Thomas Bottrill is a cloud-focused engineer with 11 years of experience who now helps customers realise measurable SaaS outcomes as a Customer Engineer at Google. His career progressed from hands‑on Windows systems and support roles into GCP architecture and reliability leadership at Rackspace, then partner- and outcome-focused roles at Google, showing a strong blend of technical depth and customer-facing impact. He specialises in designing and operating resilient cloud services on Google Cloud, bridging pre-sales, partner engineering, and post-deployment reliability work. Thomas holds a BSc in Physics and brings an analytical, systems-thinking approach from physics into large-scale cloud problem solving. A pragmatic communicator, he’s comfortable translating low-level operational detail into business value for enterprises navigating cloud transformation.
11 years of coding experience
12 years of employment as a software developer
Bideford College
BSc Physics, BSc Physics at University of Surrey
BSc Physics, BSc Physics at Michigan State University
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Thomas Bottrill - SaaS Outcome Customer Engineer at Google