Thomas Burrows
IT Support Engineer at Opus 2
London, England, United Kingdom
Summary
👤
Senior🎓
Top SchoolThomas Burrows is an IT Support Engineer based in London with eight years of hands-on experience bridging technical support and customer-facing roles. A graduate in Cyber Security and Forensic Computing from the University of Portsmouth with earlier CS study at the University of Lincoln, he combines solid troubleshooting skills with an understanding of security principles. Currently leading IT support at Opus 2, he has a track record of improving end-user experiences while managing systems and incident response. His background ranges from early web development and technician roles to retail customer service, giving him strong communication, data-handling, and problem-solving abilities. Known for stepping into varied roles during disruptive periods (e.g., pandemic customer service and merger support at EE), he thrives on fast-paced environments where technical precision and clear stakeholder communication matter.
8 years of coding experience
2 years of employment as a software developer
Bachelor's degree, Cyber Security and Forensic Computing, 2:1, Bachelor's degree, Cyber Security and Forensic Computing, 2:1 at University of PortsmouthBTEC, Computing, D*DD, BTEC, Computing, D*DD at City College PlymouthGCSEs, GCSEs at Coombe Dean School
Github Skills (7)
datasets5
visualization3
plotly3
data-analysis3
data-analytics3
data-visualization2
plotly-dash2
Programming languages (2)
Github contributions (5)
netsec917/ADT7420-I2C-Sensor-Driver-STM32
Aug 2020 - Aug 2021
Contributions:7 commits, 9 pushes, 1 branch in 11 months
netsec917/CMP2804M-TSE-Global-Data-Analysis
Dec 2019 - Aug 2020
GDAT is a tool for the visualisation & exploration of global datasets, built using Dash & Plotly
Contributions:3 releases, 3 PRs, 54 pushes in 8 months
data-analyticsdata-analysisdashvisualisationplotly-dash
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.