Thomas Countz
Senior Software Engineer at Zendesk
Copenhagen, Capital Region of Denmark
Summary
👤
Senior🎓
Top SchoolThomas Countz is a Senior Software Engineer with a decade of experience, currently shaping Ruby and Rails infrastructure as a Staff/Tech Lead on Zendesk’s Ruby Platform Core team in Copenhagen. He designs tools, services, and best practices that improve application server performance, supply-chain security, and developer productivity for global-scale products. Previously a consultant at 8th Light, he led migrations to cloud-native CI/CD, taught TDD and OWASP, and redesigned payment reporting for large ecommerce customers. His background—starting as a Ruby on Rails developer for a nonprofit and even earlier training in acting—gives him a rare blend of technical depth and communication skills that he leverages when speaking at conferences and mentoring teams. Colleagues rely on him for pragmatic, security-minded solutions that bridge developer experience and operational reliability.
10 years of coding experience
3 years of employment as a software developer
Diploma, Acting, Diploma, Acting at Pittsburgh CAPA 6-12Bachelor of Fine Arts (BFA), Acting, Bachelor of Fine Arts (BFA), Acting at Syracuse University
Github Skills (178)
mvc10
ruby10
activerecord10
web-development10
ruby-on-rails10
javascript10
html10
text-editor10
rails10
nodejs10
css10
multiple-databases9
tree-sitter9
zendesk-api9
rust-lang9
Programming languages (16)
Github contributions (5)
Thomascountz/battle_boats
May 2018 - Jun 2018
A ruby gem implementation of the game Battleship
Contributions:38 PRs, 75 pushes, 24 branches in 1 month
ruby-gemrailsrubygembattleship
Thomascountz/Thomascountz.github.io
Jul 2016 - Nov 2018
Contributions:81 pushes, 1 branch in 2 years 4 months
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