Thomas Dread
Support Escalation Engineer
Sioux Falls, South Dakota, United States
Summary
👤
Senior🎓
Top SchoolThomas Dread is a pragmatic support escalation engineer with eight years of technical experience and a long track record maintaining and hardening Windows and Linux server environments. Currently at Microsoft, he brings deep hands-on skills from prior roles as a system/server administrator and help-desk technician, with expertise in PowerShell, VDI, ThinApp, hardware repair, and production-focused endpoint support. His background in the Army National Guard adds disciplined incident response and operational rigor to complex troubleshooting. Based in Sioux Falls, he combines practical systems administration know-how with an escalation mindset that turns persistent issues into durable fixes. Uncommonly, his career blends frontline hardware repair from the late 1990s with modern enterprise support practices, giving him a unique end-to-end perspective on IT reliability.
8 years of coding experience
High School Diploma, High School Diploma at Penn FosterNA, NA at Hutchinson High School
Github Skills (11)
midi-controller7
azure7
pandora6
microsoft6
microsoft-azure6
mirc6
tesla5
parser3
json-parser2
json2
twitch1
Programming languages (3)
Github contributions (5)
DreadfullyDespized/ahkgtav
Mar 2019 - Oct 2019
Contributions:16 releases, 11 commits, 116 pushes in 7 months
DreadfullyDespized/ahksoe
Jan 2020 - Feb 2021
Contributions:1 release, 5 pushes, 1 branch in 1 year 1 month
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