Thomas Hackett is an experienced systems and support engineer with nine years in cloud and operations roles and over two decades of hands-on IT experience across banking, aerospace, and enterprise software. Based in Gibraltar and working as a digital nomad, he has run 9x7 and 24x7 on-call rotations for large customers (HashiCorp, ABN AMRO) and pairs deep platform troubleshooting with advocacy for customer use-cases to influence product roadmaps. Certified across major vendors (AWS, IBM, Sun, SAP, PagerDuty), he excels at translating log and CLI data into reproducible configurations that prove or disprove root-cause hypotheses. Comfortable across Solaris, Linux, AIX, AS400 and distributed WebSphere/MQ landscapes, he also has a practical operations mindset shaped by earlier roles in service delivery and even hospitality management. Colleagues rely on him for steady incident resolution, cross-team tooling improvements, and for turning support-side insights into concrete product feedback.
10 years of coding experience
BTEC Business Administration and Management, General, BTEC Business Administration and Management, General at Samuelward
Nomad is a flexible, enterprise-grade cluster scheduler designed to easily integrate into existing workflows. Nomad can run a diverse workload of micro-service, batch, containerized and non-containerized applications. Nomad is easy to operate and scale and integrates seamlessly with Consul and Vault.
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