Thomas Hourlier
Software Engineer at GT Coach
London, England, United Kingdom
Summary
👤
Senior🎓
Top SchoolThomas Hourlier is a Staff Software Engineer with 11+ years building scalable full-stack systems and leading AI/ML product development from prototype to production. He helped design and ship Intercom’s Fin agents (V1 and V2), delivering double-digit improvements in resolution rates and features like customer-defined guidance and a “Sneaky Answer” fallback that boosted resolution by 5%. Comfortable across front-end, back-end and infrastructure, he has driven architecture and operational work—workflow frameworks processing millions of conversations daily, on-call readiness for ML scientists, and A/B/backtesting rigs. He’s also an entrepreneur and founder of a real-time voice coach for racing gamers, and recently joined Figma to continue applying his product-first engineering approach. Known for mentoring teams and streamlining onboarding, he blends hands-on coding with pragmatic product thinking and measurable experimentation. Based in London, he pairs deep ML feature design experience (RAG, prompt engineering, semantic clustering) with a track record of shipping customer-impacting systems.
11 years of coding experience
13 years of employment as a software developer
Bachelor of Science (BS), Mathematics, Physics and Computer Science, Bachelor of Science (BS), Mathematics, Physics and Computer Science at Classes préparatoires (Reims)Master's degree, Computer science, Master's degree, Computer science at Grenoble INP - UGA
French, English
Stackoverflow
557reputation
16kreached
2answers
7questions
Github Skills (200)
testing10
autocomplete10
material-ui10
inversion-of-control10
flexbox-grid10
dependency-injection10
angularjs10
fetch10
nodejs10
scrollable10
react-redux10
language-server-protocol10
docker-desktop10
virtual-scroll10
inversion10
Programming languages (13)
Github contributions (5)
hourliert/login-polyform
May 2015 - Jul 2017
Contributions:3 releases, 1 PR, 23 pushes in 2 years 2 months
materiallogin-formpasswordmaterial-design
retaxJS/retax-client
Apr 2016 - May 2017
Contributions:23 PRs, 28 pushes, 212 branches in 1 year 1 month
react
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