Thomas Osborn
Developer Support Engineer at Okta
Seattle, Washington, United States
Summary
👤
Senior🎓
Top SchoolThomas Osborn is a Developer Support Engineer with 12 years of experience blending advanced web development and customer-facing technical support. He excels at translating complex API and integration issues into clear guidance for customers, sales teams, and junior engineers—skills honed through debate, drama, and literature. At Geckoboard he maintained 60+ third-party integrations, led a migration from an ES5/V8/Ruby setup to ES6 on Node, and kept microservices in Ruby and Go current with changing APIs. He’s comfortable joining sales calls to close high-value accounts, debugging integration scripts, and running hiring and mentorship efforts. Based in Seattle, he brings a rare mix of empathetic communication, hands-on engineering, and cross-team leadership to SaaS developer success.
12 years of coding experience
8 years of employment as a software developer
Bachelor of Arts in English literature Critical Studies, Bachelor of Arts in English literature Critical Studies at University of Washington
English, Spanish, ruby, ruby on rails, html, css/sass, javascript
Stackoverflow
1,668reputation
51kreached
45answers
11questions
routes
top-5%
Github Skills (43)
mvc10
rails10
ruby10
html10
activerecord10
ruby-on-rails10
authentication9
sdk9
routes9
jwt8
authorization8
javascript7
backpack7
headless-browser7
browser7
Programming languages (4)
Github contributions (5)
trosborn/pagliacci
Jun 2015 - Mar 2017
Contributions:124 PRs, 127 pushes, 124 branches in 1 year 9 months
trosborn/juxtaparssionate
Mar 2015 - Jul 2015
Contributions:46 commits, 43 pushes, 1 branch in 3 months
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