Thomson Muriyadan
Staff Product Designer at ServiceNow
Old Toronto, Ontario, Canada
Summary
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Senior🎓
Top SchoolThomson Muriyadan is a Staff Product Designer with 11 years of experience specializing in enterprise Field Service Management at ServiceNow, where he leads design for high-impact workspaces like Dispatcher Workspace and simulation tools for schedule optimization. He combines human-centered research with pragmatic implementation, driving features that help dispatchers, technicians, and contractor marketplaces improve operational efficiency and revenue capture. Comfortable translating complex technical constraints into clear, usable interfaces, he has shipped end-to-end solutions from mobile FSM workflows to planner-focused web workspaces. His background spans public-sector design research and consumer e-commerce, giving him a rare lens on both policy-driven services and product-led commerce. Thomson pairs a strategic, detail-oriented mindset with curiosity about coding, enabling productive collaboration across design, product, and engineering. Based in Old Toronto, he’s known for leading cross-cultural teams and turning messy enterprise problems into polished, defensible product experiences.
11 years of coding experience
8 years of employment as a software developer
Master of Arts - MA, New Humanities and Design, Master of Arts - MA, New Humanities and Design at Srishti Institute of Art, Design and TechnologyMaster of Computer Applications - MCA, Computer Science, Master of Computer Applications - MCA, Computer Science at Jain (Deemed-to-be University)HSC, Electronics (Science with Vocational), HSC, Electronics (Science with Vocational) at Sathaye College - IndiaBachelor of Mass Media, Advertising, A, Bachelor of Mass Media, Advertising, A at University of Mumbai
English, Hindi, Malayalam, Marathi
Github Skills (8)
medium4
speaker4
api3
oauth2
chrome1
javascript1
chrome-extension1
outliner1
Programming languages (1)
Github contributions (5)
WordCampMum/2015
Feb 2015 - Mar 2015
Contributions:12 commits, 1 PR, 11 pushes in 27 days
notesspeaker-notesspeakermumbaiwordcamp
thedigitalmonk/goalibag
Apr 2016 - Nov 2016
Contributions:18 pushes, 1 branch in 7 months
listingssimple-app
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