Thripura Parangsam
Senior Technical Writer at NetApp
San Jose, California, United States
Summary
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Senior🎓
Top SchoolThripura Parangsam is a Senior Technical Writer based in San Jose with 8+ years of focused experience producing hardware-centric documentation and coordinating cross-functional delivery for complex storage platforms. At NetApp she has led documentation strategy and gap analysis for major programs, created an Online Installation Experience, and shepherded multi-discipline teams to deliver widely used system configuration guides. She combines a linguistics-backed analytical approach with strong sociolinguistic skills to interrogate specifications, surface hidden risks, and recommend pragmatic solutions before problems escalate. Comfortable in DITA/XMetal and Dreamweaver workflows and experienced with Oracle UCM, she also negotiates third-party content requirements to avoid costly migrations. Known internally as a “HW content architect” and a skilled cat-herder, she pairs meticulous language craft with program management to keep documentation on schedule. Her background in linguistics and education informs an ability to translate technical complexity into clear, teachable user experiences.
8 years of coding experience
San José State UniversityB.A., English, Linguistics, Philosophy, B.A., English, Linguistics, Philosophy at National University of Singapore
Tamil
Github Skills (1)
localized10
Github contributions (4)
thrisun/hello-world
Jul 2017 - Jul 2017
Contributions:2 PRs, 2 pushes, 2 branches in 1 day
cbcmachine-learningtraining
NetAppDocs/ontap-systems
Feb 2022 - Jan 2023
Contributions:27 comments, 8 issues in 11 months
us-ennetapp-publicpublished
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