Tiago Santana is a pragmatic technology leader and Gerente de Tecnologia based in São Paulo with over two decades of hands-on experience and nine years in senior IT roles driving retail, manufacturing and transport transformations. He combines deep ERP (TOTVS Protheus, Flex) and datacenter expertise with product ownership and agile governance, delivering large-scale platforms, integrations and automation that cut costs and improve operations. Known for translating finance and risk analysis into actionable technical roadmaps, he has led cross-functional squads, optimized processes with BPMN/Lean/Six Sigma, and built operational BI through SQL-driven reports. At Cacau Show he bridged business and engineering as an IT Business Partner/Product Owner, ensuring architectures and backlogs aligned to measurable KPIs. Comfortable in both infrastructure and software domains, he brings rare breadth—from Active Directory and network modernization to web and ADVPL development—plus strong stakeholder communication and a track record of turning complex requirements into pragmatic, auditable solutions.
9 years of coding experience
1 year of employment as a software developer
MBA Engenharia de Software, Engenharia de Software, MBA Engenharia de Software, Engenharia de Software at UNISAGRADO
MBA Machine Learning & Data Science, Ciêntista de Dados, MBA Machine Learning & Data Science, Ciêntista de Dados at Universidade Paulista
Bacharelado em Ciência da Computação, Tecnologia da Informação, Bacharelado em Ciência da Computação, Tecnologia da Informação at Anhanguera Educacional
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Tiago Santana - Gerente De Tecnologia at Lopes Supermercados