Summary
Tiago Schelp is a strategy and transformation leader with 14 years of experience blending management consulting and hands-on operations across insurtech, mobility, and financial services. He has driven measurable impact at startups and scale-ups backed by top-tier VCs and at global firms like BCG, excelling in growth, efficiency, and customer experience programs. At Pier Seguradora he rapidly progressed through claims and operations leadership to director-level roles, and now advises Mastercard on strategic transformation initiatives. Trained as a computing engineer with an MBA from USC Marshall, he combines technical fluency with commercial acumen to translate strategy into operational execution. Known for reducing customer complaints by connecting voice-of-customer programs to cross-functional teams, he is passionate about shaping businesses through periods of construction, scale, or reinvention.
14 years of coding experience
9 years of employment as a software developer
Business Trainning (240hs) Finance Strategy & Marketing Career & Personal Abilities and Entrepreneurism, Business Trainning (240hs) Finance Strategy & Marketing Career & Personal Abilities and Entrepreneurism at Business Training Company
Strategic Thinking Summer Course at State University of New York, Strategic Thinking Summer Course at State University of New York at SUNY New Paltz
Master of Business Administration - MBA, Master of Business Administration - MBA at USC Marshall School of Business
Bachelor of Engineering (B.Eng.) Computing Engineering - Cooperative Course, Bachelor of Engineering (B.Eng.) Computing Engineering - Cooperative Course at Escola Politécnica da USP