Summary
Tianlong Song is a PhD-trained engineering leader with 11 years of experience building AI infrastructure, ML systems, and big-data platforms, currently serving as Sr. Engineering Manager at Zillow in Seattle. He has led cross-functional teams to deliver LLM/chatbot products, personalized ML-driven customer engagement, and high-throughput ETL and recommendation services that shifted business models from ads to success-based outcomes. His background spans end-to-end ML production—modeling, streaming pipelines, and deployment—grounded in earlier research applying machine learning to neuroimaging and optimization work at AWS. Known for blending technical and product leadership, he measures impact with business metrics and has repeatedly translated research-grade methods into scalable production systems. An unusual strength is his hands-on experience across the stack, from Airflow-based pipeline orchestration to task-oriented conversational AI, enabling both rapid experimentation and reliable operationalization.
11 years of coding experience
9 years of employment as a software developer
Master’s Degree, Electrical and Computer Engineering, Master’s Degree, Electrical and Computer Engineering at Beihang University
Bachelor’s Degree, Electrical and Computer Engineering, Bachelor’s Degree, Electrical and Computer Engineering at Beijing University of Chemical Technology
Doctor of Philosophy (PhD), Electrical and Computer Engineering, Doctor of Philosophy (PhD), Electrical and Computer Engineering at Michigan State University