Tien Nguyen
Senior Staff Technical Writer at Splunk
San Francisco, California, United States
Summary
🤩
Rockstar🎓
Top SchoolTien Nguyen is a Senior Staff Technical Writer in San Francisco who blends nine years of documentation leadership with hands-on software engineering skills and an MFA in Creative Writing. She has a track record of turning beta-quality docs into GA-ready, user-focused documentation—most recently owning and reorganizing Splunk Dashboard Studio’s docs. Previously at Sentry she drove measurable support reductions by fixing information architecture and refactoring key developer content, and she built a documentation style guide used by internal and open-source contributors. Trained through Hackbright, App Academy, and multiple online courses, she pairs code fluency (Python, JavaScript, React) with storytelling instincts to make complex developer experiences clearer and more usable. An organizer for Write/Speak/Code and a former storytelling show producer, she brings intentional community-building and empathy to developer enablement. Not obvious at first glance: her background as a nanny and event producer honed her patience and logistics skills, which she leverages to shepherd cross-functional docs projects to completion.
9 years of coding experience
4 years of employment as a software developer
Intro to Programming, Part-time, 12-week, software engineering program for women (Jan 2017 - Mar 2017), Certificate of Completion, Intro to Programming, Part-time, 12-week, software engineering program for women (Jan 2017 - Mar 2017), Certificate of Completion at Hackbright AcademyJump Start, Computer Software Engineering, Jump Start, Computer Software Engineering at App AcademyMaster of Fine Arts (M.F.A.), Creative Writing, 4.0, Master of Fine Arts (M.F.A.), Creative Writing, 4.0 at Northwestern UniversityComputer Software Engineering, Computer Software Engineering at CodecademyBachelor's degree, English Language and Literature/Letters, 3.86, Bachelor's degree, English Language and Literature/Letters, 3.86 at University of IowaStudying Abroad, English Literature (British and Commonwealth), 4.0, Studying Abroad, English Literature (British and Commonwealth), 4.0 at National University of Ireland, Galway
Vietnamese
Github Skills (34)
sentry10
gatsbyjs10
gatsby10
documentation10
engage9
static-site8
sdk8
npm-package8
atom-editor8
vote8
javascript7
javascript-client7
react7
trending6
netlify-cms6
Programming languages (6)
Github contributions (5)
MimiDumpling/Mentors
Sep 2017 - Aug 2019
Contributions:1 PR, 63 pushes, 1 branch in 2 years
MimiDumpling/HBF_PROJECT
Jun 2017 - Nov 2020
Convo is a Python based Flask app that allows users to submit questions and answers, up vote questions and answers, search keywords, and investigate trending words. As a community, the users on Convo engage with each other to learn different perspectives, share a space of mutual betterment, and recognize the strength in understanding.
Contributions:82 commits, 49 pushes, 1 branch in 3 years 5 months
pythonflask-appflasksubmitvote
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