Tiffany L is a Senior UX Researcher based in New York with nine years of mixed-methods experience turning user insights into product impact across consumer and marketplace teams. She has driven growth and enterprise onboarding at SeatGeek—launching features like map price markers and Tracked Listings—and led cross-functional research for core product redesigns at UserTesting. Now at Zocdoc, she continues to embed research into product cycles while mentoring junior designers and researchers. Her background in cognitive science and hands-on ethnography (from autonomous vehicle studies to healthcare onboarding for Dexcom) gives her a rare blend of behavioral science rigor and pragmatic product delivery. Proudly Formosan, she brings a global perspective and a knack for translating subtle cultural signals into actionable design decisions.
Contributions:7 PRs, 58 pushes, 3 branches in 5 years 2 months
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