Tim Chan
Senior Process Consultant - Execution Performance Excellence at Telstra
Melbourne, Victoria, Australia
Summary
👤
Senior🎓
Top SchoolTim Chan is a Senior Process Consultant based in Melbourne with a strong blend of data analysis, process improvement and technical support experience spanning over three decades. He has led large cross-functional transformation programs at nbn™ and now drives execution performance excellence at Telstra, translating operational bottlenecks into measurable business benefits. Tim’s background as a Six Sigma Black Belt and hands-on incident and network support engineer gives him rare credibility bridging frontline operations, quality metrics and executive delivery. He also contributes to open-source tooling—adding Two-Factor Authentication to a well-known Python Facebook Messenger client—highlighting his penchant for practical, security-minded engineering fixes. Skilled at scoping problems through to benefits realisation, he is known for promoting disciplined data collection and measurable tracking to sustain gains.
10 years of coding experience
24 years of employment as a software developer
Bachelor of Engineering, Communications, Bachelor of Engineering, Communications at RMIT University
Github Skills (5)
two-factor-authentication10
facebook-messenger10
python10
user-authentication9
authentication9
Programming languages (5)
Github contributions (5)
fbchat-dev/fbchat
Apr 2017 - Apr 2017
Facebook Chat (Messenger) for Python
Role in this project:
Back-end Developer
Back-end DeveloperContributions:6 commits, 3 PRs, 12 comments in 1 day
Contributions summary:Tim primarily focused on implementing and improving the Facebook Chat (Messenger) client functionality, as indicated by the project's description. Their main contribution involved adding Two-Factor Authentication (2FA) support, which included developing a new `_2FA` function and modifying the login process to handle checkpoints. They also updated the client code, and logging. Their changes involved modifications to the `client.py` file, demonstrating work in the core logic of the application.
facebook-messenger-botpythonchatchat-messengerfacebook
TimLChan/Test-Repo
Oct 2015 - Oct 2017
Contributions:45 PRs, 34 pushes, 8 branches in 1 year 11 months
react
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