Tim Elhajj is a Senior Technical Writer with a decade-plus career shaping developer and cloud documentation at Microsoft, Oracle, AWS, and Confluent. He specializes in Web API documentation (OpenAPI/Swagger), instructional design, and translating complex cloud services—including EC2 edge, Outposts, and CloudHSM—into clear, task-focused user guides and API references. Frequently the lone or lead writer on projects, he designs publishing strategies, UI text, error messaging, and diagrams that align product, support, and marketing teams. Tim pairs hands-on software and cloud familiarity with freelance storytelling and speaking—his bylines have appeared in the New York Times—bringing a rare mix of technical rigor and narrative craft. Based in the Greater Seattle Area, he consistently delivers measurable business outcomes through customer-centric documentation and information architecture. An understated strength: he pivots documentation approaches (for example, splitting Outposts guides by form factor) to simplify developer adoption and product launches.
3 years of coding experience
2 years of employment as a software developer
BA, English Language and Literature/Letters, BA, English Language and Literature/Letters at Hunter College
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