Summary
Tim Hawes is a senior platform and DevOps engineer with 12 years of experience designing and automating high‑availability systems, currently leading DevOps teams at Genesys from Clayton, NC. He specializes in AWS-centric automation and migrations—using Jenkins, Ansible, Packer, Java, Python and Jython—to move legacy monoliths into microservices architectures while maintaining 24/7 operational readiness. Tim pairs hands‑on capacity engineering (Kafka/Zookeeper load testing and simulating tens of thousands of clients) with mentor‑level incident response coaching, reducing friction between legacy and cloud environments. His background spans systems administration to senior programming across Solaris, Linux and Windows, giving him a rare combination of deep infrastructure know‑how and application-level coding expertise. Notably, he has built large-scale traffic simulators and monitoring tooling that inform capacity decisions rather than relying solely on metrics.
12 years of coding experience
21 years of employment as a software developer
Business Administration, Business Administration at Sinclair Community College