Tim Hittesdorf is a Senior Software Engineer in Madison, Wisconsin with nine years of focused experience at Zendesk rising from Network Operations to senior engineering roles. He blends deep networking and Linux server administration expertise with hands-on automation and operations engineering, having earlier built billing and network-monitoring integrations at a regional ISP. Tim’s background shows a practical full-stack operational mindset—able to bridge low-level infrastructure, scripting and higher-level software delivery. He’s comfortable in high-availability, production environments and has repeatedly moved between hands-on support and engineering to improve reliability and observability. Tim’s formal training in web design, wireless network administration and CCNA fundamentals complements his pragmatic, systems-first approach to solving complex operational problems. Colleagues would note his uncommon mix of long-term institutional knowledge and a willingness to implement tooling that prevents repeat incidents.
9 years of coding experience
2 years of employment as a software developer
Certificate, Wireless Network Administration, A, Certificate, Wireless Network Administration, A at University of Wisconsin-Madison
Certificate, Web Design, A, Certificate, Web Design, A at Madison Area Technical College
Contributions:2 releases, 2 pushes, 3 tags in 1 day
golangfixmysqldatabase-accessgorm
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Tim Hittesdorf - Senior Software Engineer at Zendesk